Privacy Policy

Privacy Policy
Effective Date: Jun 1, 2025

Welcome to Kenzey. We care deeply about your privacy, and this Privacy Policy is here to explain how we collect, use, and share your personal information. Spoiler: we take protecting your data seriously.

If you have questions, feel free to reach out at: office@shopkenzey.com.

1. Who We Are

Kenzey (“we”, “us” or “our”) operates the website www.shopkenzey.com (the “Site”). This Privacy Policy applies when you use our Site or services in the United States. By using our Site, you agree to this Policy.

Company Info:
Kenzey
1309 Coffeen Avenue, STE 12789
Sheridan, WY 82801
USA

2. What We Collect

(a) Information You Provide

We collect personal information like your name, email, shipping address, and payment details when you:

  • Make a purchase

  • Subscribe to emails

  • Contact customer service

  • Enter promotions or surveys

(b) Information We Automatically Collect

We use cookies and similar technologies to collect:

  • IP address, browser type, device info

  • Click behavior and site interactions

  • Referral URLs

  • Location (approximate)

We may combine this info with what you give us to improve your experience.

(c) Information from Third Parties

We may receive information about you from:

  • Payment providers

  • Ad platforms

  • Referral programs

  • Gift senders

3. How We Use Your Information

We use your info to:

  • Fulfill and manage orders

  • Provide customer support

  • Send emails and updates

  • Improve the website experience

  • Personalize marketing

  • Prevent fraud and enhance security

  • Analyze usage trends

  • Maintain your account

4. Sharing Your Information

We may share information with:

  • Service providers (e.g., payment processors, email platforms, fulfillment centers)

  • Marketing partners (for campaign performance only—not for their own use)

  • Legal authorities (if required by law)

  • Affiliates or in the event of a sale/merger

We do not sell your personal information.

5. Cookies and Tracking

We use cookies and similar tools for:

  • Site functionality

  • Performance analytics

  • Marketing and retargeting

  • Saving your preferences

To opt out of cookies, update your browser settings or use tools like NAI or DAA.

6. Your Rights (U.S. Residents)

If you’re a California resident, you may have the right to:

  • Request access to your personal data

  • Ask for deletion of your data

  • Opt out of certain data sharing

  • Not be discriminated against for exercising your rights

To make a request, email us at office@shopkenzey.com with "Privacy Request" in the subject.

7. How We Protect Your Data

We use industry-standard security tools to keep your data safe. But no system is 100% foolproof. Use the Site at your own risk.

8. Children's Privacy

Our site is for users aged 13 and over. We do not knowingly collect data from children under 13.

9. Mobile Terms of Service

Last updated: May 24, 2026

The Kenzey mobile message service (the "Service") is operated by Kenzey (“Kenzey”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Kenzey’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Kenzey through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Kenzey. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18667827118 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Kenzey mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18667827118 or email Office@shopkenzey.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

10. Updates to This Policy

We may update this Policy from time to time. Changes will be posted here with an updated effective date. Your continued use of the Site means you accept the changes.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:
📧 office@shopkenzey.com